Hover Phone System Use
All telephone calls to and from Venture Forthe are tracked for time of call, and recorded for quality. For employees issued Venture Forthe cell phones, the Hover Buzz app is required. Hover Buzz can also be used from your computer. Please click here for a video walkthrough. If you have any difficulty, please email techrequest@ventureforthe.com
To create your outgoing voicemail greeting, please click here
Phone System: Text Guide
Transferring a Call
- Press Transfer key – Caller goes on hold; Phone says “Transfer”
- Dial employee extension or external number
- The party accepts the call: Hang up and call goes live to receiver’s phone
- The party rejects the call: Wait for the party to hang up and the call returns to you
Parking a call (system wide hold)
- Press “park”: caller goes on hold,
- Listen for park location “701, 702, etc”
- Hang up to complete park
- Pick up call again by dialing the park location
Voicemail Deposit
- Press Transfer key – Caller goes on hold, Phone says “Transfer”
- Dial *6 plus extension number
- Wait for voicemail greeting, then hang up