EVV is a system that may include multiple point-of-care verification technologies, such as telephonic, mobile, and web-based verification inputs. The system electronically verifies the occurrence of home- or community-based service visits, identifying the time that service provision begins and ends to ensure accurate claims disbursement and helping to ensure that beneficiaries who are authorized to receive services get the expected care.

How does EVV impact Venture Forthe?

It can be used to manage and monitor the delivery of home healthcare services. The switch from paper-based notations and patient monitoring to electronic records helps streamline operations, improve efficiency, and reduces human error and fraud. Electronic Visit Verification at venture Forthe can help restore home care’s reputation, and ultimately lead to a higher quality of patient care. At Venture For the, we take EVV very seriously and continue to ensure our field staff know how to properly use EVV, and who to ask questions to if needed.

Who to reach out to for help?

Phone: 

EVV extension- 663

Staff Support for notes and EVV- Jack ext. 104 and Denise ext. 156

Texting:

EVV Correction Line- 716-303-3767

EVV Helpline- 716-317-1625

ventureforthe.alayacare.com

Your login credentials will be given to you, once your PCA orientation is completed. This is provided by our HR department. If you ever need your password reset or you don’t know your login credentials, please reach out to EVV

Each staff has a 6-minute window on each side of the punch to clock in as an acceptable punch. This is not optional and is mandatory.

Example: shift is from 10a- 2p

Acceptable in punch: 9:54a- 10:06a

Acceptable out punch: 1:54a- 2:06p

 

If you work at a client home and think you would benefit from a tablet

Call or text into EVV to request one, from there, it will be requested and then placed in the home by a VFI employee for future use

 

Variations to the schedule

 

 If there is a variation to the schedule, scheduling needs to know. If you have to stay late to your shift, scheduling needs to be notified so they can adjust your block. Your punch times are based off the schedule so if they do not match up, they will get flagged. You should not clock out until you lay eyes on your relief and they are there. THIS IS IMPORTANT!

 

Working a double?

 

If staff are working a double. They need to punch out at the end of the “first shift” at its end time and punch back in and out of the “second shift”. Treat each shift as its own shift.

 

Telephony Instructions

Upon arrival dial 1-855-446-3787 from the client’s landline.  Call as close to your scheduled start time as possible.

Enter your Payroll ID followed by #:

To Start a shift, press 1

TO COMPLETE SERVICE TASKS, PRESS 4

To End a shift, press 2

It will ask you to confirm the shift you are departing and will provide the date and time it started on. You will then Press 1 followed by #.

If you have any questions contact Venture Forthe at extension 663.